HCAHPS Staff and Patient Video Series  

Instant access to the full-length versions of every video in the Always Culture HCAHPS series. 

The Always Culture HCAHPS series focuses on improving patient experience and HCAHPS scores by providing training tools for staff and education videos for patients.

You'll get instant access to 21 Staff Training and Patient Education Videos.

These videos teach proven tactics and best practices.  Content was created by an award winning team with input from nursing educators and patient satisfaction consultants with leading healthcare organizations.

View samples of both a staff training video and patient education video on Pain Management below. Complete the form to preview every video in the HCAHPS series.  

Staff Training Video Sample

Patient Education Video