Train Specifically with Proven Tactics

5 Areas of Focus for HCAHPS - A Tactical Guide Cover.pngLearn how to connect the dots between quality care and HCAHPS scores.

We've examined five high impact domains and suggested tactics that will lay the groundwork for your patients to answer "always" every time on the HCAHPS survey.

  • Responsiveness
  • Communication with Nurses
  • Communication on Medications
  • Effective Pain Management
  • The Discharge Process